![]() After you create a custom peer group, you can see how your app compares with other apps on Google Play that you select. peers” card, select Edit peer group to create a custom peer group. Near the top of your app’s Ratings page, in the “Ratings vs. peers: How your app’s rating compares to a recommended set or a custom peer group that you select. Note: Total ratings is only available for apps that have received five or more ratings.Total ratings: Number of ratings your app has received in its lifetime.Note that users can update their rating at any time. Users: The total number of users who have rated your app.Lifetime average rating: Your average rating from when you first launched your app.This is calculated based on your most recent ratings. Google Play rating: Your app rating shown to users on Google Play.OverviewĪt the top of the page, you’ll see an overview of your app’s ratings, which includes: Note: Currently, the rating that users see on Google Play is weighted towards more recent ratings to reflect changes and updates that you make to your app. Scroll the page to view the available ratings data, which is described below.Open Play Console and go to the Ratings page ( Ratings and reviews > Ratings).Browse ratings Using the Play Console website They also show you if each review is public or not. Notifications and status indicators on the Ratings and Reviews pages will tell you if your app is paused, and the resolution of any investigation. ![]() Once complete, we will unpause and remove any ratings or reviews that were found to be abusive. If suspicious activity is detected during the 24-hour delay period, all new ratings and reviews for your app will be held back from being published publicly while we investigate. This allows you to continue to provide great customer service and quickly address any issues your users may be experiencing. You can still see and reply to new reviews, even if they aren’t yet public. Instead, new submissions are generally held back for around 24 hours. To allow us to protect your app on Google Play and automatically detect suspicious ratings and reviews activity, we do not publicly post user reviews immediately, and new ratings do not immediately impact your published rating. Tip: If you're a user looking for information on reviews that you've posted, go to the Google Play Help Center. Users can only rate an app once, but they can update their rating or review at any time. Users can rate your app on Google Play with a star rating and review. In Play Console, you can see an overview of your app's ratings, individual user reviews, and clustered data about your app's reviews.
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